Kay Jewelers in South Burlington, VT Closed now

Reviews about Kay Jewelers

• ★ ★ ☆ ☆ ☆

  July 27, 2019, by Allyssa Messier
  I loved the ring my boyfriend got for me, at first. He bought the ring for me in February, and then in April it broke. So we brought it in to get fixed. Two weeks later and it's back. All was fine and the ring looked back to normal. Well fast forward a few months and in August it broke again (same place). So we sent it out and THEEE weeks later I finally got it back. Only this time it didn't look right. Some of the diamonds in the halo were BLACK. We ended up going back to the store that night we picked it up and asked them about. I believe her name was Morgan tried to clean it there and it didn't really work. After that she basically either told me I could send it out AGAIN or deal with it. I was like i just got it back, out of the 6 months I've owned it, it's been in your shop for almost 2 months of it!! So I took it home. I picked it up on Mondya, and today (Wednesday) when I woke up MY FINGER WAS GREEN AND THE BAND WAS TARNISHED!!!!!!!! They better make this right. Or I will NEVER buy from here again.